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A few common bleats we may be able to help you with
For most queries you may find that our Customer Information section can provide the answer you are looking for. It has details on postage, refunds, guarantees, delivery, bespoke bands, gifts and so on. If you can’t find what you need there then choose from below.
We aim to respond to your email within 24 hours during weekdays or within 48 hours following the weekend.
By post
Write to: Billy or Belinda, Unit 4, Woodhurst Road, Maidenhead, Berkshire, SL6 8TF.
By telephone
Call us on 01628 78 99 99, anytime between 9am and 5pm, Monday to Friday.
(National rate number or Free to BT’s Anytime package users. As mobile and other network call charges may vary, please refer to your service provider for more details.)
By telephone from overseas
Call +44 (0)1628 78 99 99
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