BOING Terms and Conditions


Any Order and subsequent purchase of Goods (as defined below) or services from BOING Jewellery Ltd. shall be governed by the following terms and conditions. Please read them carefully. There are several links to sections within Customer Information and these are expressly included as part of these Terms and Conditions of Sale.


In these Conditions:

“BOING©” is the trading name for BOING Jewellery Ltd, trading on the internet at on the telephone at 01628 78 99 99 and by mail to Unit 4, Woodhurst Road, Maidenhead, Berkshire, SL6 8TF. “We” / “Us” / “Our” refers to BOING, “You” / “Yours” refers to the Customer.

Our UK company number is 0777652. Our VAT registration number is 128 4875 83. Our Registered and Trading office is Unit 4, Woodhurst Road, Maidenhead, Berkshire, SL6 8TF.

Orders for Goods

  1. Orders to BOING must be submitted either via the web at or by telephone on 01628 78 99 99.
  2. Submission of an Order represents an offer to purchase Goods from BOING, and we may confirm receipt of this offer via email (if the Order is placed via the Site) or verbally (if the Order is placed via telephone).
  3. BOING bracelet orders are only accepted by us once your payment has been processed. We will confirm acceptance of your Order via email or verbally.

Limitations of Supply

  1. We will make a determined effort to ensure that all Orders are fulfilled; however we cannot guarantee the availability of Goods. If the Goods you have ordered are unavailable, we will attempt to contact you to give you a choice to receive an alternative or, should you wish a refund. If we are unable to contact you, your Order will be cancelled and you will be given a full refund


  1. Prices stated are inclusive of any Value Added Tax (VAT) that may be required to be remitted to tax authorities by BOING.
  2. We will use best endeavours to ensure the accuracy of the prices and price related information stated on the Site.
  3. However we cannot guarantee that we will not make a mistake and misprice an item inadvertently. If this is the case and we identify it prior to delivery, you will have the choice to either accept the correct price or to cancel your Order.

Delivery and Prices

  1. We will make reasonable endeavours to ensure your Goods are despatched to you as quickly as possible after placing your order.
  2. You will be notified by email at the time your Goods are despatched.
  3. Delivery of the Goods will be made to the address provided by you at the time you placed your Order.
  4. If your Goods are not delivered safely within a reasonable number of days of you receiving notification of despatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
  5. In the case of non delivery in the UK and EU, if we are at fault, you will be offered the choice of a full refund or re-delivery. Outside the EU, if an item is ordered we will always despatch it using royal mail or Parcelforce tracked and signed for. If the package fails to arrive at the address you provide us with, and we have evidence it has left the UK, we will not be held responsible if it fails to arrive at its destination. It therefore is in your interest to ensure a valid address is provided where you or someone you trust can sign for your items and take receipt. We will not accept PO Box addresses as we cannot get proof of delivery, so if you choose to select a PO Box delivery address only, you are accepting full liability if our products fail to be delivered by your country’s mail system.

Please click on the links below to Customer Information that forms part of the Terms and Conditions of Sale

  1. Returns and Refund Policy
  2. Gift Returns
  3. Important Safety Notice regarding the Magnetic Clasp
  4. Payment Methods
  5. Damaged Bands and Repairs
  6. Incorrect Band Size
  7. Cancelling an order
  8. Delivery and Prices
  9. Bespoke Bracelets

Copyright and Trademarks

  1. The Site’s design, names, text, images, graphics, logo are all owned by, or licensed to, BOING©. They may not be reproduced for any commercial or public purpose without the express consent of BOING.
  2. The “BOING” name, or BOING logo, or any other registered or unregistered trademarks displayed on the Site may not be used without the prior consent of BOING.
  3. Similarly the design of our clasp is protected and anyone copying it will face legal action.
  4. These Terms and Conditions of Sales should be read in conjunction with BOING’s Privacy Policy. Your statutory rights are not affected. For more information about your statutory rights, please visit the Department of Trade and Industry’s Consumer website at: