Maybe a bit hasty to judge
My appended review may have been a little harsh & unfair, but felt justified at the time. Following a personal phone call from Kerry (director/ co-founder) & receipt of my custom size bracelet - which now fits to perfection
....Unfortunately the above review has to be appended as the custom size was wrong. An attempt to rectify also wrong due to inability to read a tape measure. Correspondence has become non existent, no idea when my item is being delivered, out of pocket to return items!! Still a great product, but spoiled somewhat by service, which started out excellent
Great - but don’t order a custom size!!
The product is first class, this cannot be denied and the PVD coating finishes it off a treat. I originally ordered a stainless version of this item so I could see the rope in the flesh & check for size before committing to the more expensive one. It was at this point I asked if I could have a custom length made. I was informed this was fine and was asked to supply the overall length I wanted including the clasps. I sent this over around mid day & unbelievably received it the very next day - the perfect service